Video MPI grading for dealerships
BayGrade scores your technicians' inspection videos against your own rubric, tracks sold dollars by RO bucket, and shows you exactly who needs coaching.
The technician walks the vehicle on video, straight from a phone — no new equipment, no extra software to install.
Every video is scored on your store's 100-point rubric, with specific wins and misses the technician can act on.
Sold dollars by RO bucket, who needs coaching, turnaround times, and the red flags worth your eyes — in one weekly view.
Five elements of twenty points: three-greens opening, specification citations, context setting, presentation quality, and the close.
Loyal, non-loyal, and new customers — split by discretionary and non-discretionary visits, so you see where work is won and lost.
Attach the dollar outcome to every inspection and watch sold dollars stack up by bucket, week over week.
Every technician ranked by rubric element, so coaching is about the numbers — not a hunch.
Each dealership sees only its own customers, repair orders, and videos. Your data is never used to train AI models and never shared across dealerships.